CLOSE X

Time to speak up

Exploring the push for self-advocacy for older adults

What happens when every health concern raised by an older adult to their providers is dismissed as a product of aging, rather than a potential chronic health concern long overlooked?

According to Robert Espinoza, a former vice president at PHI, older adults will simply stop speaking up.

“There’s a sense sometimes because of how society treats older people, that their voices don’t matter,” Espinoza said in a recent video published by United Healthcare’s National Advisory Board. “Or they may have become used to this reality that too often older people are dismissed as not having opinions that are worth hearing.”

Espinoza spoke as part of a small panel discussion, hosted by Martha Roherty, executive director of ADvancing States. The focus of the video was promoting self-advocacy for older adults in healthcare.

This discussion on self-advocacy was the third in a video series released earlier this year. This final installment was published days before the publication of the updates to the Older Americans Act (OAA) by the Administration of Community Living. The revised law focuses on clarifying how older adults and those with disabilities should be supported by agencies administering OAA funding, with a specific focus on serving those in greatest social and economic need.

As with any patients, older adults can be their own best advocates in healthcare. The panelists discussed the benefits of access to internet, and even television ads, to help older adults understand what’s available to them. There are also tools and resources to support family caregivers and even providers to help break down some high barriers for older adults in getting the care and support services they need and deserve. According to Karyne Jones, the barriers may vary community to community, as she’s seen in the populations she supports through her work as the president and CEO of the National Caucus and Center of Black Aging.  

“[Many] have a long history of not being treated well in the healthcare system,” she said.

The three advocacy group leaders spoke at length about their work in promoting policies that support self-advocacy. As an example, pushing aging agencies to meet older adults where they are – perhaps in their homes – to offer a space where older adults may be more comfortable asking questions.

Ultimately, it’s our responsibility to support older adults so they can live and thrive independently, according to the panel.

“I think too often we think of older adults as people who need services,” Espinoza said. “We don’t necessarily see them as agents of change and people who are major assets to our entire community.”

At FEI Systems, we applaud efforts to promote self-advocacy among older adults. Many of our client partners provide long-term services and supports to aging Americans, especially those seeking to live in their homes and communities. We equip our client partners with the tools they need to facilitate barrier-free delivery of health and human services, so program participants can get the care and supports they need and deserve.

Quality Assurance Analyst

Quality Assurance Analyst (Multiple Openings) – Develop software test plans, scripts, and procedures to identify and address software problems and defects; Analyze business requirements and create test plans; Write and execute system test plans according to defined system requirements; Develop and implement test case automation; Plan test schedules and test/re-test updates and modifications; Analyze software defects, monitor resolutions, and track successes; Ensure cross-platform compatibility; Assist in any other software testing or support activities as deemed necessary by the software development manager; etc. Bachelor’s Degree in Information Systems, Computer Science, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $78,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Other Opportunities

Software Developer (Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 2 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $93,000 to $135,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Systems Analyst (Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Bachelor’s Degree in Management Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $72,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Software Developer (Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Bachelor’s Degree in Computer Science, Computer Information Systems, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $93,000 to $135,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Systems Analyst (Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Bachelor’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $72,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

FEI Benefits Helpline

Our benefits administrator, AssuredPartners, is available to help you navigate your benefit options. Whether you have questions about enrollment, coverage, claims or eligibility, they’re ready to assist.

Contact them Monday through Friday 8 a.m. to 5:30 p.m. ET at 1.888.771.0505, option 4 or FEIBenefits@AssuredPartners.com

We’ve changed our 2026 FSA provider from AssuredPartners to WEX. If you have questions, please call WEX at 1-866-451-3399 or visit their website.

Please refer to the 2026 FEI Benefits Guide for more information.

Once again this summer, from Memorial Day weekend through Labor Day weekend (Fri, May 30 to Fri, Aug. 29) you may shift up to four work hours into the early part of the week to get a jump start on the weekends and close your virtual office up to four hours early on Fridays. We encourage you to coordinate with your manager and your teams to take advantage of the summer schedule. We know you’re all responsible professionals, always focused on the needs of our clients and the business. We trust you’ll consider the potential for urgent matters that may arise and ensure we remain available and responsive to clients, be flexible in managing appropriate rotations when coverage is necessary and properly notify your clients and team members when you will be away. So don’t be afraid to take us up on this offer and head out early when you can.

Just a couple of things to remember as you record your time:

  • If your vacation or other time off plans include a Friday, the Flexible Friday benefit will not apply during that stretch of time (you will need to enter a full day of ProLeave for each day you are out, including the Friday). In other words, you must enter working time in the days immediately prior to the Friday to use the flex benefit.
  • When entering time, your pay period total hours will not necessarily align with the pay period required minimum hours (it could be fewer or more depending on the calendar days in the period). Don’t worry about that. Just make certain you are working and recording at least 40 hours per week.

We hope this bright perk helps you unwind, recharge and get your fair share of Vitamin D. If you have any questions, please send them to humanresources@feisystems.com.

Career Opportunities

Software Developer

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Master’s Degree in Computer Science or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $124,738 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Master’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $96,179 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Write code for Single Page application using HTML5 and AngularJS; Document requirements and update technical specifications; Develop and maintain browser-hosted modules using Silverlight and MVVM architecture; Develop WCF services for communication between client and server; Apply Domain-driven design principles in application modeling; Write automated tests and support .NET development using PowerShell; Build and deploy for QA using Continuous Integration; Create web modules and controls using C#, .NET, and MVC; Perform database queries and generate reports using SQL Server; Customize applications using XML and perform validation with ASP.NET and JavaScript; Collaborate with Production Support to resolve issues; Perform other duties as assigned. Bachelor’s Degree in Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $75,171 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 4 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $151,840 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Compliance Hotline | 667.335.1105

This hotline provides a safe and reliable way for FEI employees and others to report concerns about conduct at the company, including the following:

  • Suspected violations of law
  • Suspected fraudulent activities
  • Suspected violation of FEI policies, including FEI’s Conflict of Interest and Business Ethics rules
  • Suspected violations of internal accounting controls
  • Reporting of fraudulent financial information

If you are uncomfortable discussing a matter with your supervisor, you can contact our legal department or use the hotline. All reports will be taken seriously and will be promptly and thoroughly investigated, and the information disclosed during the investigation will, to the extent practical and appropriate, remain confidential.

Please refer to the FEI Employee Handbook, Section 5.26, for more information.