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Evolving tools help states maintain progress on substance use disorder treatment

In October 2017, the opioid epidemic was officially declared a public health emergency, and the data made it clear why. Between 2001 and 2017, nearly 500,000 people died from opioid overdoses and the economic toll of this crisis surpassed $1 trillion. At the time, one study projected another $500 billion in costs by 2020, not to mention the continued death toll. Amid this alarming reality, the emergency designation acted as a catalyst for mobilizing a focused, concerted effort to change the trajectory of the opioid crisis, and several key policy interventions have proven successful in decreasing the number of overdose deaths nationwide. In fact, recent data shows a 24 percent drop from 2023 to 2024.

So, where do we go from here?

Maintaining progress in a changing healthcare landscape

Current shifts in federal policy addressing mental health and substance use disorder have the potential to affect progress. In early 2025, significant workforce cuts to SAMHSA were announced and in July, the One Big Beautiful Bill Act introduced substantial fiscal and coverage implications for Medicaid. These changes, among others, raise concerns about states’ ability to continue to support community-based mental health services – including addiction treatment and prevention programs. Despite the possible setbacks, newly announced initiatives like the Rural Health Transformation (RHT) Program and the STREETS pilot program are emerging to help maintain momentum.

Translating The ASAM Criteria into technology solutions that support person-centered care

At FEI, we’re here to help our state partners monitor trends, navigate changes and continue moving forward. For more than 25 years, we’ve developed and supported technology solutions and services to advance the quality delivery of health and human services. For example, in 2015 we partnered with the American Society of Addiction medicine to develop the ASAM CONTINUUM™ and CO-Triage® electronic assessment tools using The ASAM Criteria to guide treatment and care planning for those with substance use disorders and co-occurring conditions. Over the past decade, our collaboration with ASAM has focused on translating these nationally recognized standards and clinical best practices into technology solutions that support consistent, evidence-based decision-making across treatment settings.

That work continues with the release of the fourth edition of The ASAM Criteria. As providers, payers and state agencies look for ways to improve outcomes, reduce variability and better understand program performance, recent changes to the criteria introduce refinements designed to support more person-centered care and a more consistent approach to determining level-of-care recommendations. Likewise, the subsequent transition to the fourth edition of the ASAM CONTINUUM represents a meaningful step forward.

What’s changing?

The ASAM Criteria includes three core components that work together to guide level of care recommendations. The criteria also define standards for the various levels of care across the continuum, describing the setting, staffing, service intensity and other key elements at each level.

The update to The ASAM Criteria, 4th edition and the corresponding release of the fourth edition of the Continuum and CO-Triage assessments, includes the following enhancements:

UPDATE WHAT IT MEANS
Updated six dimensions Integrates readiness to change across all dimensions, adds Dimension 6: Person-Centered Considerations, supporting holistic, biopsychosocial assessment.
Newly defined subdimensions Highlights actionable factors within each dimension for consistent, nuanced clinical evaluation.
Refined continuum of care Four main levels remain; decimal designations clarify gradations of intensity and care type, supporting precise treatment alignment.

These updates, reflected directly in the fourth edition of the Continuum and Co-Triage assessments, give treatment providers clearer guidance and greater confidence when determining appropriate levels of care.

The fourth edition of the assessments are fully biopsychosocial assessments, aligned with the Joint Commission and Commission on Accreditation of Rehabilitation Facilities (CARF).

Supporting engagement, efficiency and continuity

Electronic assessments grounded in The ASAM Criteria bring greater consistency and efficiency to substance use disorder treatment. By promoting early patient engagement, enabling timely over-the-phone prior authorization and streamlining payer reimbursement approvals, these tools help promptly connect patients to the right level of care. Automated scoring and level of care recommendations strengthen continuity of care, which can contribute to lower drop-out rates and sustained long-term recovery.

With Continuum and Co-Triage, the entire treatment team — from intake specialists to treatment providers — has access to a structured interview platform to determine appropriate levels of care and inform treatment plans for those with substance use disorders and co-occurring conditions. For more information or to request a demo, please contact FEI Systems.

Quality Assurance Analyst

Quality Assurance Analyst (Multiple Openings) – Develop software test plans, scripts, and procedures to identify and address software problems and defects; Analyze business requirements and create test plans; Write and execute system test plans according to defined system requirements; Develop and implement test case automation; Plan test schedules and test/re-test updates and modifications; Analyze software defects, monitor resolutions, and track successes; Ensure cross-platform compatibility; Assist in any other software testing or support activities as deemed necessary by the software development manager; etc. Bachelor’s Degree in Information Systems, Computer Science, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $78,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Other Opportunities

Software Developer (Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 2 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $93,000 to $135,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Systems Analyst (Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Bachelor’s Degree in Management Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $72,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Software Developer (Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Bachelor’s Degree in Computer Science, Computer Information Systems, or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $93,000 to $135,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

Systems Analyst (Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Bachelor’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $72,000 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match.

Apply at talentacquisition@feisystems.com

FEI Benefits Helpline

Our benefits administrator, AssuredPartners, is available to help you navigate your benefit options. Whether you have questions about enrollment, coverage, claims or eligibility, they’re ready to assist.

Contact them Monday through Friday 8 a.m. to 5:30 p.m. ET at 1.888.771.0505, option 4 or FEIBenefits@AssuredPartners.com

We’ve changed our 2026 FSA provider from AssuredPartners to WEX. If you have questions, please call WEX at 1-866-451-3399 or visit their website.

Please refer to the 2026 FEI Benefits Guide for more information.

Once again this summer, from Memorial Day weekend through Labor Day weekend (Fri, May 30 to Fri, Aug. 29) you may shift up to four work hours into the early part of the week to get a jump start on the weekends and close your virtual office up to four hours early on Fridays. We encourage you to coordinate with your manager and your teams to take advantage of the summer schedule. We know you’re all responsible professionals, always focused on the needs of our clients and the business. We trust you’ll consider the potential for urgent matters that may arise and ensure we remain available and responsive to clients, be flexible in managing appropriate rotations when coverage is necessary and properly notify your clients and team members when you will be away. So don’t be afraid to take us up on this offer and head out early when you can.

Just a couple of things to remember as you record your time:

  • If your vacation or other time off plans include a Friday, the Flexible Friday benefit will not apply during that stretch of time (you will need to enter a full day of ProLeave for each day you are out, including the Friday). In other words, you must enter working time in the days immediately prior to the Friday to use the flex benefit.
  • When entering time, your pay period total hours will not necessarily align with the pay period required minimum hours (it could be fewer or more depending on the calendar days in the period). Don’t worry about that. Just make certain you are working and recording at least 40 hours per week.

We hope this bright perk helps you unwind, recharge and get your fair share of Vitamin D. If you have any questions, please send them to humanresources@feisystems.com.

Career Opportunities

Software Developer

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. Master’s Degree in Computer Science or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $124,738 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Analyze data, system user requirements, procedures and project specifications to design healthcare information systems solutions; Gather requirements, identify workflow, business rules, and document specifications for development; Adapt emerging technologies and add new functionality to improve usability of context of systems; Demonstrate implemented systems and train users; etc. Master’s Degree in Engineering Technology Leadership, Engineering Management, Data Analytics or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $96,179 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Write code for Single Page application using HTML5 and AngularJS; Document requirements and update technical specifications; Develop and maintain browser-hosted modules using Silverlight and MVVM architecture; Develop WCF services for communication between client and server; Apply Domain-driven design principles in application modeling; Write automated tests and support .NET development using PowerShell; Build and deploy for QA using Continuous Integration; Create web modules and controls using C#, .NET, and MVC; Perform database queries and generate reports using SQL Server; Customize applications using XML and perform validation with ASP.NET and JavaScript; Collaborate with Production Support to resolve issues; Perform other duties as assigned. Bachelor’s Degree in Information Systems or a related field. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $75,171 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

(Multiple Openings) – Develop applications and systems to satisfy business and/or system needs; Analyze application or system requirements and then design and test solutions; Develop, modify and unit test function modules, service layer, and presentation layer; Design, build, and consume webs services; Perform source code control; etc. 4 years of experience in the job offered, computer programmer, or a related occupation. Full-time. FEI.COM, Inc. dba FEI Systems. Columbia, MD. Rate of pay is $151,840 per year. Benefits: group health, dental, and vision insurance plans, personal time off (PTO), paid holidays, and a 401k plan with a company match. Apply at talentacquisition@feisystems.com

Compliance Hotline | 667.335.1105

This hotline provides a safe and reliable way for FEI employees and others to report concerns about conduct at the company, including the following:

  • Suspected violations of law
  • Suspected fraudulent activities
  • Suspected violation of FEI policies, including FEI’s Conflict of Interest and Business Ethics rules
  • Suspected violations of internal accounting controls
  • Reporting of fraudulent financial information

If you are uncomfortable discussing a matter with your supervisor, you can contact our legal department or use the hotline. All reports will be taken seriously and will be promptly and thoroughly investigated, and the information disclosed during the investigation will, to the extent practical and appropriate, remain confidential.

Please refer to the FEI Employee Handbook, Section 5.26, for more information.