Implementing new technology solutions can appear to be a daunting task, especially if all potential end users and their needs are considered. A successful rollout may require competency training for thousands of partners, stakeholders, employees, and even program members.
At FEI Systems, we take great pride in our successful implementation rates for our state and county customers. We regularly see seamless transitions to innovative technical solutions due to our robust training program.
Training for Every End-User
Our technology solutions aim to improve the delivery of health and human services to vulnerable members of the communities our partners serve. Every local and state government agency or managed care organization (MCO) faces its own unique challenges in the delivery of such services and supports, and we specialize in providing solutions that fit their specific agency and client needs.
We work to ensure that all training needs are met throughout implementation, through go-live, operations, maintenance, and turnover. That means providing collaborative training for agency staff, administrators, program supervisors and all end users – including providers and clients, if applicable.
Our multi-tiered training approach is tailored to our partners’ needs, and we can make recommendations on training type based on our partners’ goals and training-specific targets. Depending on specific project needs, FEI’s training specialists determine the best approach to facilitate different trainings depending on the audience and subject matter at hand. This may include train-the-trainer approach, live-based web training and in-person training
Learning Management System
FEI’s AI-powered learning management system (LMS), FEI Learning, streamlines the creation, management, and delivery of learning materials, courses, web-based trainings, and more. The LMS can be built into our technology solutions, leveraging single sign on capabilities, so end users can easily access the training materials they need at any time – a curated selection from more than 85,000 courses.
Our LMS leverages a powerful configuration engine that allows FEI to create audience-specific pages using drag-and-drop functionality for various use cases and more personalized learning experiences. FEI Learning delivers content and handles self-registration, course administration, skills gap analysis, tracking, and reporting.
FEI Learning’s skills management functionality ensures that learners have autonomy over their own development by allowing them to manage and access their documented skills, while the learning management plan functionality allows administrators or trainers to create and assign learning plans to individual users or groups of users. Learning plans can be customized to allow specific enrollment rules, certifications, and more. With easy-to-use online learning catalogs and specialized algorithms that analyze and enhance learning paths for users, our LMS integrations provide our partners with a wealth of training and learning materials that support higher level of autonomy and learning management capability.
